1. Introduction Welcome to the website of Renewal Service, LLC (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, and protect the personal information you provide to us when you visit our website www.rsipumps.com (the "Site"). By using our Site, you agree to the terms outlined in this policy. If you have any questions or concerns regarding this Privacy Policy, feel free to contact us at sales@rsipumps.com or call 800-747-0128. 2. Information We Collect: We collect the following types of information from users who visit or interact with our website: Personal Information: The only personal information we collect is your name and email address, which you may provide when filling out a contact form on our website. Cookies: We may use cookies to track your preferences and enhance your browsing experience. Cookies are small data files stored on your device that help us improve our website's functionality and performance. 3. How We Use Your Information: We use the information collected for the following purposes:To respond to inquiries or requests submitted through our contact form. To provide you with information, products, or services that you request from us. To improve the functionality and performance of our website using cookies. To communicate with you if necessary, including follow-up on inquiries or feedback. 4. Sharing Your Information: We do not share, sell, or rent your personal information to third parties. Your data is solely used for the purposes described in this Privacy Policy. 5. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Since there is no set retention period, you may request that we delete your personal information at any time by contacting us at sales@rsipumps.com. 6. Your Rights Regarding Your Data: As a user, you have the right to: Access the personal information we hold about you. Correct or update any inaccurate or incomplete information. Request the deletion of your personal information. If you would like to exercise any of these rights, please contact us at sales@rsipumps.com or call 800-747-0128. We will take the necessary steps to address your request in a timely manner. 7. Cookies: Cookies help us understand how visitors interact with our website and enhance your user experience. You may choose to disable cookies through your browser settings, but this may affect how certain features of the website function. 8. Data Security: We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your information. 9. Children’s Privacy: We do not knowingly collect any information from children under the age of 13. Our website is not intended for children, and if we discover that we have inadvertently collected personal data from a child, we will take immediate steps to delete that information. 10. Changes to This Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed of any updates. 11. Contact Us: If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us using the information below: Renewal Service, LLC Website: www.rsipumps.com Email: sales@rsipumps.com Phone: 800-747-0128